Software
Consulting and
Accountants
Settlement
Insurance
Life/Viatical
Settlement
Insurers
Life Sciences /
Don’t see Yours?What do we provide to the providers of structured settlement?
- Processing a Medical Underwriting Request
- Underwriting Process
- Secondary Review
- Easy access by new business
Manage each task under one program rather than jumping from one task to another for a single process:
- Processing a Medical Underwriting Request
- Underwriting Process
- Secondary Review
- Easy access by new business
- Embedded analytics
Processing a case request
- Receive incoming case request in a smart dashboard enabled widget instead of different individual or group email boxes
- Get rid of a request from the widget view off which the case is already created or assigned to any underwriter to get a view of the requests pipeline
- Request is locked to be viewed or worked when the request is being worked on by one administrative support user. – Avoid multiple access and duplication of work on same request by multiple staff users
- Smart and efficient search to determine if the request is for a new claimant/case or is a rework for an existing case
- Define type of case as Rush, Rework, MSA and/or Worker’s Comp while assigning the case to an Underwriter
- Preventing from creating duplicate claimant/case if the claimant demographic information matches with any existing case files from prior years even without performing the search for claimant’s information
- Pre-populating broker’s information based on the sender of the request of the case and pre-populating claimant and broker information in case of a rework
- Assign the case to an Underwriter based on case complexity or Underwriter’s existing workload
Underwriting process
- Smart and Efficient Underwriter’s work queue in a dashboard enabled widget
- Work on case based on priority of Rush, Rework, MSA or other type of the case
- Review the medicals and email from the broker in a state of the art document viewer
- Centralized and integrated system for calculation of rated age, assigning impairment codes and adding Underwriter’s notes in one place
- Generate template based consistent Rated Age confirmation Sheet for each broker on the case, every time
- Share Rated Age Confirmation with brokers securely via web link with expiration date and track the activity on each share or re-share
Secondary review
- Automated Secondary Review Process based on predefined criteria, for example, in case of age is rated for 10 years or more
- Secondary Review Process based on Underwriter’s discretion for the opinion or guidance from Chief Underwriter or Underwriting Supervisor
- Ability to add notes by Chief Underwriter and approve or Change request in calculation of Rated Age
- Auto assign the case back to Underwriter’s work queue once the secondary review task is complete
Easy Access to New business
- Read Only Access to the New Business Team on each case
- Quick Case Search with variety of search options
- Mark cases as Won or Lost with different parameters of Premium, Date and Broker for a case
- Access the Medicals and Rated Age Confirmation quickly and efficiently directly from the system
Embedded analytics
- Daily, Monthly count of Requests processed by Administrative Support Users
- Service call management
- Daily, Monthly and Yearly Case Counts Processed by Underwriters segregating between New Cases and Rework Requests
- Summary on Won and lost Cases Reports by case type and Impairment Codes classification
- Reports for Actuaries based on Geographical locations, impairment codes on a case and any other criteria that Actuaries would look for
- Periodic Summarized details on cases rated and worked on
- Reports on pending case requests
CRM for structured settlement providers:
- Receive request and medical documents in encrypted format in one centralized system.
- Review medicals in sophisticated Document viewer within system and stored securely on a cloud system in encrypted format.
- Smart search within seconds in the existing case files and determine whether the request is for a new case or a rework for an existing case.
- Avoid creating a duplicate case file if the claimant’s information matches with any existing case file, even without performing search result
- Digital allocation to Underwriter’s work queue with one click
- Use of inbuilt integrated Rated Age Calculator, encrypted e-mails/ fax and underwriter’s notes and store everything in one centralized place automated
- Rated Age is locked for editing after a defined timeline(generally one year) and/or if the case is already won by the New Business Team
- Share Rated age confirmation with the broker via encrypted downloadable and traceable links
Ready-to-go Solutions!
Customer Relationship
Project and Resource
Workflow and Process
Document
Service Call
Marketing
Custom Dashboards and
Employee and Client
On the Go! and On the
Retirement of Legacy
Third Party